FAQs
1. Where do you deliver?
We deliver all over Pakistan through trusted courier services.
2. How long does delivery take?
Standard delivery time is 2–3 business days after order confirmation. Delivery times may vary depending on your location.
3. How can I place an order?
You can place an order directly through our website by selecting your products, adding them to cart, and completing checkout.
4. Can I return or exchange a product?
Yes, you can request a return or exchange within 7 days of delivery, provided the product is unused, unopened, and in original packaging.
5. Are your products suitable for all skin types?
Yes, our skincare products are designed to be suitable for most skin types. However, we recommend doing a patch test before full use.
6. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, please contact us within 24–48 hours of delivery so we can assist you.
7. How can I track my order?
Once your order is shipped, tracking details (if available) will be shared with you via SMS or email.
8. Do you offer cash on delivery (COD)?
Yes, Cash on Delivery is available in selected areas across Pakistan.
9. Are your skincare products safe to use?
Yes, our products are carefully formulated with quality ingredients. However, if you have sensitive skin, consult a dermatologist or perform a patch test before use.